Terms and Conditions

Welcome to The Photo Wizards!

These terms and conditions and Sales Policy outline the rules and regulations for the use of The Photo Wizards Ltd's Website located at https://the-photo-wizards-yrdjvbxbk8fg1ka7.builder-preview.com and our studio at The Photo Wizards, Crystal Peaks Shopping Center, Sheffield, S20 7PL, UK

By accessing this website and by using our services at our Studio, we assume you accept these terms and conditions. Do not continue to use The Photo Wizards if you do not agree to take all of the terms and conditions stated on this page.

Last updated: 1 October 2025

Proofs

At The Photo Wizards, we strongly recommend that you review and approve any editing or photography work before it is printed or finalised. We always try to contact you by Mobile Text Message, WhatsApp, or Email for you to view the artwork we have done for you. The image you see might have our security logos on it for us to secure our work; when you approve the proof(s) we remove the security logos for you.

Once you approve the proof, it is understood that:

• No further changes will be made.

• You are satisfied with the work as it stands.

• The order will be completed based on your original request.

Completion may include printing, framing, digital delivery (via email or download), or any other format agreed upon in your initial order.

If you are unhappy with the proof, we are happy to make changes to meet the expectations of your original order. Your “original order” refers to the instructions you gave us at the time of purchase.

While we do not limit the number of revisions, all edits are made at our discretion. Requests outside the scope of the original order may incur additional charges.

We take pride in producing high-quality results. If you are dissatisfied with the editing work, we will do our best to make it right. However, due to the time and effort involved in custom editing, we do not offer refunds on editing services.

Refunds & Cancellations

When you place an order and receive a ticket, this confirms your agreement to proceed at the quoted price and for us to complete the order as agreed.

If you are not fully satisfied with your order, we will work with you until you are (see “Proofs” section above). However, as our work is custom-made and cannot be resold, we do not offer refunds unless we are entirely unable to fulfil your order.

Deadlines & Priority Work

If you require your order by a specific deadline, please inform us when placing your order. While we will do our best to meet your timeline, rush orders may incur an additional fee, which must be agreed upon in advance.

If we are unable to meet the agreed collection date, we will contact you. A refund may only be offered if we are completely unable to deliver your order within the required timeframe.

Cancellations

You may cancel your order within two working days from the date on your order ticket, provided no work has begun. Once work has started, cancellations and refunds are no longer possible.

Cookies:

The website uses cookies to help personalize your online experience. By accessing The Photo Wizards, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, The Photo Wizards Ltd and/or its licensors own the intellectual property rights for all material on The Photo Wizards. All intellectual property rights are reserved. You may access this from The Photo Wizards for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from The Photo Wizards

• Sell, rent, or sub-license material from The Photo Wizards

• Reproduce, duplicate or copy material from The Photo Wizards

• Redistribute content from The Photo Wizards

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. The Photo Wizards Ltd does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of The Photo Wizards Ltd, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, The Photo Wizards Ltd shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

The Photo Wizards Ltd reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant The Photo Wizards Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Photo Wizards Ltd; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Photo Wizards Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of The Photo Wizards Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Contact Us

If you have any questions about this Sales Policy, please don’t hesitate to get in touch via our Contact Page or email us at: info@thephotowizards.co.uk